Stacy Y. Harris

901-482-6983 stacyy.harris@outlook.com

 

Creative and motivated information systems professional seeking a challenging position that will utilize my strong analytical, design, and complex problem-solving skills

to provide innovative solutions.

 

Certifications

·               MOUS Certified: PowerPoint

·               Security +

·               A+

Technical Applications

·               Programming Languages:  Java, HTML, SQL, and JavaScript

·               Operating Systems: Linux, Microsoft Windows, and  Microsoft Server

·               Applications: Microsoft Office Suite, MS Server 2005/2008, Visio, and MS SQL Server 2005/2008

 

Military

Military: Discharge: Honorable 

U.S. Navy 20 years                                                                                                                   12/1985-12/2005 

Active clearance held (Secret)                                                                                                 1985 - Current

 

 

Education

Currently pursuing MBA in Information Technology at Bethel University Memphis, TN, expected graduation date December 2017

 

University of Phoenix, Memphis, Tennessee       2011–2013

BS: Information Technology/Security

 

ITT Technical Institute, Memphis, Tennessee       2010–2011

AAS: Information Technology/Computer Network System

 

DRS Technologies Inc.,   Millington, Tennessee                                                        2016-Present

Computer Operator

 

·               Support and maintain in-house computer systems, desktops, and peripherals.  Evaluate, prioritize and respond to service requests with a resolution

·               Perform analysis and diagnosis of routine PC problems for end-users, and recommend and implement solutions

·               Develop and maintain an inventory of all IT assets including history of hardware failure, repair, installation, and removal

·               Construct, install, configure, monitor, troubleshoot user workstations and test customized configurations based on various platforms and operating systems

·               Monitor and test PC performance and provide statistics reports, project status reports, and operating status reports for management and team members.

·               Coordinate with end users and technical staff to implement and maintain systems that utilize industry best practices to meet business objectives, while maintaining the security and integrity of the data, system and network

·               Perform routine problem analysis and resolution design for systems and applications and provide service desk and technical support to users using Remedy ticketing system

 

 

Engility Corporation, Millington, Tennessee                                                                  2014-2016

Computer Operator

·               Ensure that server are secured in accordance with Information Systems Security (INFOSEC) policies or as directed by NSM.

·               Public Key Infrastructure (PKI) Certificates for encrypted Secure Sockets Layer (SSL) communications to be installed on the Web servers.

·               Compliance with Information Assurance Vulnerability Message (IAVM) requirements will be reported to the designated government POC.

·               Assist the government to define data transfer and communication protocols that meet DON and DOD

    security policies.

·               Support Continuity of Operations (COOP) both locally and remotely for Shared Services, Including travel, if required.

 

TECHSKILLS, Memphis, Tennessee

IT Support Staff                                                    2009–2010

·               Resolved onsite/remote technical issues for students/faculty.

·               Assisted with hardware/software upgrades.

·               Reset student/faculty passwords.

·               Served as a student mentor.

·               Assisted with technical documentation updates.

·               Assisted with maintaining of the campus network.

·               Escalated network issues using the online ticketing system.

 

ManTech, FOB Balad, Iraq              2006–2008

Biometric Database Manager

·               Coordinated all program activities for Biometric Automated Toolset Program (BATS).

·               Created policies documentations and processes which lead to enhanced hours of operations to maintain

     security.

·               Gathered business requirements to determine the need for various business processes implementations.

·               Communicated with executives regarding the scope and design of various business processes.

·               Designed and implemented several process improvements.

·               Responsible for overseeing the acquisition and contractual activities.

·               Monitored and managed the Biometrics management information system.

·               Created and provided analytical reports regarding online business processes.

 

United States Navy, Various

Operation Specialist                                             1985-2005

·               Maintained the Over the Horizon Targeting database, and provided information to units via the Global Command and Control System-Maritime (GCCS-M).

·               Exchanged Information data via Radiotelephone between Undersea Warfare Commander Cell and the Surface

     Action Group (SAG).

·               Handled classified material in compliance with given instructions.

·               Responsible for vessels Operational Orders and Instructions inventory database.

·               Maintained voice link-11 and Officer Tactical Information Exchange System (OTCIXS) for transmission of mission critical data.

·               Supervised and trained work center personnel on the Command Center operations.

·               Managed daily reporting requirements of the Operational Control Center.

·               Prepared the Naval Component Commander's Daily Operational Summary and ensured it transmitted in a timely and accurate manner.

·               Maintained the Force Protection Database.

·               Developed and maintained the operational database, tracking naval ships and squadrons schedules from various sources for units conducting operations in the 92 million square mile Southern Command Area of Operation.

·               Monitored Microsoft chat rooms for information regarding on-going AT/FP operations.

·               Coordinated with the program's sub-contractors on program requirements, schedules, and deliverables.

 

Courses

 

·               BOE330 Business Intelligence Platform                                                                      03/2014

·               BOE320 SAP BusinessObjects Business Intelligence Platform:

       Administering Servers (Windows)        12/2013

·               BOE310 SAP BusinessObjects Business Intelligence Platform:

      Administration and Security         11/2013

·               Certified Ethical Hacker                                                                                               10/2013

·               Certificate in CompTIA Project+ 2009 Objectives                                                        08/2013

·               Microsoft MOUS 2010

      InfoPath, OneNote, Word, Access, Visio Professional, Outlook                                  07/2013-08/2013

     Publisher, Project, and Excel

·               Planning for Windows Server 2008 Servers                                                                 10/2010

·               Configuring Identity and Access Solution with Windows Server

      2008 Active Directory                                                                                                   09/2010

·               Cisco Interconnecting Cisco Networking Devices Part 2 (ICND2)                                09/2010

·               Configuring and Troubleshooting Windows Server 2008

       Active Directory Domain Services                                                                               08/2010

·               Cisco Interconnecting Cisco Networking Devices Part 1 (ICND1)                                08/2010

·               Fundamentals of Microsoft Server 2008 Active Directory                                            08/2010

·               CompTIA Network+ 2009 Objectives                                                                            05/2010

 

Reference Available Upon Request